Refund Policy

Updated June 26th, 2023

Thank you for choosing our PROCESIO. We strive to provide you with the best experience possible. However, we understand that there may be situations where a refund is requested.

Take into consideration that only refunds for purchases made through our self-shop or self-upgrades are subject to this refund policy.

Please review our refund policy outlined below:

1. 30-Day Money Back Guarantee:

We offer a 30-day money-back guarantee for our PROCESIO Technology. If, for any reason, you are not satisfied with the service within the first 30 days of your initial purchase, you are entitled to a full refund. No questions asked.

2. Refund Eligibility and Requirements:

To be eligible for a refund under our 30-day money-back guarantee, please ensure that the following requirements are met:

  • Timing: The refund request must be made within 30 days of the initial purchase.
  • Contact Information: The refund request should include the following information:
    • Your full name
    • Email address used for the purchase
    • Date of purchase
  • Refund Request Submission: You can initiate the refund request through the following methods:
    • Contact our customer support team via or
    • Initiate the refund request directly from your PROCESIO account workspace dashboard.

Please note that failure to provide the required information or submitting the refund request beyond the 30-day window may result in your refund request being ineligible.

3. Refund Process:

Once we receive your refund request, our customer support team will review it promptly. If the request meets the eligibility criteria, we will initiate the refund process. The refund will be issued to the original payment method used during the purchase. It may take additional time for the refund to reflect in your account, depending on your payment method.

4. Non-Refundable Situations:

Refunds under the 30-day money-back guarantee are available for any reason. However, please note that beyond the initial 30-day period, refund requests will not be eligible unless required by local laws or regulations. Additionally, the following situations are non-refundable:

  • Specific Offers or Lifetime Deals: Certain offers, promotions, or lifetime deals may have specific refund terms stated at the time of purchase. Please review the terms and conditions associated with such offers before making a purchase, as they may have different refund policies.
  • Contextual Policies with Enterprise Partners: In some cases, we may enter into contextual agreements or policies with enterprise partners. These agreements may have specific refund terms and conditions that override this general refund policy. Please refer to the terms of your specific enterprise agreement for refund details.

5. Policy Modifications:

We reserve the right to modify or update this refund policy at any time. The most current version will be published on our website, and the changes will be effective immediately upon posting.

6. General Mentions:

We want to ensure your satisfaction with our PROCESIO technology, and our 30-day money-back guarantee reflects our commitment to providing a risk-free experience for our customers. If you have any questions or need assistance with the refund process, please contact our customer support team, or you can initiate the refund request directly from your account workspace dashboard. We will be happy to assist you.