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Automation is no longer a luxury. Every company that wants to stay relevant must implement automation. But making it work can be challenging, especially when dealing with complex workflows or integrating legacy systems. At PROCESIO, we’ve been there, and we get it. That’s why we built a platform designed to make automation simple and accessible for everyone, whether you’re a tech expert or not.
Whether you’re a developer, a business leader, or just starting to explore automation, this offers a look at how we’re making it easier for people to solve real problems and achieve more with less effort using PROCESIO.
What do you do when the solution you need doesn’t exist?
You build it.
Back in 2018, I managed a power and gas business that was expanding into Serbia. Like many businesses, we depended on ERP and CRM systems to run operations. The challenge came when we needed to adapt those systems to meet the requirements of the Serbian market.
We faced a decision:
🟢 Do we hire teams in each country as we scale, or do we rely on partners? Neither was efficient or scalable. We needed a way to configure software quickly without writing lines of code each time we entered a new market.
We began developing an internal tool to solve this problem. It wasn’t long before we realized something bigger:
🔴 This wasn’t just our problem. It was an industry problem.
Every enterprise struggles with fragmented solutions, customizations, and inefficiencies in their systems.
That’s when the seed for PROCESIO was planted. Over the next two years, we validated the idea again and again.
The more we dug, the clearer it became:
🔴 The market was flooded with niche tools that worked well in isolated cases but failed to provide a unified, flexible solution.
There were tools for developers. There were tools for business users. But what was missing was something that could do both: adapt to the needs of technical and non-technical people alike while maintaining the power to tackle complex challenges.
🟢 So we built PROCESIO.
Our vision, simple but ambitious, is to create a productivity tool that organizations anywhere in the world (whether in Serbia, Germany, or beyond) can rely on to automate processes, bridge gaps, and drive efficiency.
Today, we’re moving step by step toward that goal. PROCESIO is built for technical users who want full control, and we’re layering tools to simplify the experience for business users.
Are we there yet? No.
But that’s what drives us. A vision should be aspirational, a goal you may never fully reach but one that pushes you forward.
We work to address a real challenge that businesses will continue to face in the coming years. We’re here to lower the barriers and make automation accessible without sacrificing the power to solve real-world problems.
For now, PROCESIO can do just about anything in the hands of a skilled user. But we’re committed to making it simpler, more flexible, and more accessible for anyone who wants to automate their business processes.
If there’s one thing I’ve learned on this journey, it’s that sometimes the solution you need doesn’t exist until you create it.
When we started building PROCESIO, we had one core principle in mind: power. But what does “power” mean for an automation platform? For us, it’s about two things:
To be powerful, a platform must be fast. Fast enough to handle real-time tasks and to serve as the pillar for other systems. Today, PROCESIO is the fastest automation platform on the market..
True power also means giving users the freedom to create. We designed PROCESIO to let you drag, drop, and configure actions out-of-the-box. But we didn’t stop there. We made it possible to code when needed, because no matter how great the platform, there will always be edge cases, moments when you want to go beyond the expected and innovate.
This dual approach ensures that whether you’re a developer or a non-technical user, you can build workflows and systems that work the way you need them to.
With speed and flexibility, PROCESIO brings the power for the user to imagine and build whatever they imagine.
What does “power” mean to you in the context of automation?
YES!
Even with the rise of AI, which is becoming a part of everything we do, from automating workflows to building more intelligent systems, coding remains essential.
AI helps us write code faster, but it doesn’t eliminate the need for code.
AI is just a tool. Yes, it is a powerful one, but there’s always a place for the human touch, especially when innovation and complexity come into play.
You might not need to write a single line of code for simple, standard tasks. Many no-code and low-code platforms, like PROCESIO, simplify automating these tasks.
But code becomes indispensable when it comes to customizing solutions, pushing boundaries, or creating something truly unique.
Think about:
✅ Designing highly optimized processes for speed and scalability.
✅ Solving edge cases that pre-built tools weren’t designed to handle.
✅ Building something entirely new that goes beyond “drag-and-drop.
❌ AI can assist and accelerate coding, but it cannot replace the creativity and problem-solving capabilities of developers. Builders and developers will always play a vital role in shaping technology, especially when it comes to highly complex or customized projects.
So yes, developers will continue to code, not because it’s a necessity for everything, but because it’s the gateway to innovation and the solutions we haven’t even imagined yet.
We make IT teams happy 🙂
Why?
Because we don’t add complexity to their already demanding workload.
When we think about automation, it’s easy to focus on the builders: the developers and technical experts creating workflows.
But who truly benefits from those solutions? Business leaders, everyday team members, and even end clients.
Here’s how it all comes together:
1️⃣ The builders
Behind every streamlined workflow, there’s a builder, someone using PROCESIO to automate complexity and eliminate inefficiency. These are the developers and IT professionals solving the real pain points of businesses.
They build automation that:
→ Run autonomously to save time and reduce errors.
→ Simplify collaboration so the workflows are intuitive for anyone to use.
→ Their technical work makes everything run smoother across the organization.
2️⃣ The business users
The beauty of automation is in its impact on business users: CEOs, CFOs, department managers, and teams who interact with workflows daily.
The interfaces and tools built with PROCESIO helps them to:
→ Access critical insights in real time.
→ Remove friction from decision-making.
→ Eliminate bottlenecks that slow their work.
When workflows are tailored for humans (not just systems), the organization feels the impact.
✅ The surprise benefit: Happy IT teams.
You might not expect this, but IT teams love what we do. Why? Because we don’t add complexity to their already demanding workload.
In traditional enterprise systems, integrations often take months of time, huge budgets, and drain IT resources.
PROCESIO eliminates those headaches:
→ We offer alternative data collection methods, like exchanging files via SFTP or cloud storage.
→ Automations can be implemented without the need for heavy IT involvement.
→ When deeper integration is required, Processio can even run directly in a client’s environment.
The result? IT teams provide minimal oversight while still maintaining control. And yes, they’re thrilled to delegate.
When we tell clients, “We can automate this without overburdening your IT team, and we’ll deliver in weeks,” we often hear, “Prove it.”
Then we walk them through the process (configuring reports, automating file exchanges, or merging data), and their doubts melt away.
One client said, “I didn’t think it was possible to get results this fast.”
That’s why we love what we do, and we always try to prove the power of PROCESIO in the most complex scenarios.
RPA isn’t the best automation solution. In fact, it’s far from it.
Robotic Process Automation (RPA) has been considered the ultimate automation solution.
→ Need to work with legacy systems? Use RPA.
→ No API access? RPA.
RPA is fantastic for handling tasks that require navigating systems without APIs or direct data connections. It works like a charm for those niche scenarios.
❌ It’s slow
RPA tools rely on emulating user actions, which can create serious bottlenecks when processing large volumes of data. Need real-time responsiveness? RPA won’t cut it.
❌Hard to scale
RPA tools are typically tied to virtual machines or local deployments. Scaling them across departments or processes? Good luck with that.
❌ Maintenance nightmare
Changes to underlying systems often mean reprogramming bots. When processes evolve (as they inevitably do), you’re stuck in an endless loop of updates.
❌ Expensive in the long run
What starts as a “quick fix” can balloon into high licenses, maintenance, and infrastructure costs as your needs grow.
This is why we build PROCESIO. Unlike RPA, we’re not trying to emulate user actions or patch gaps with duct tape. Instead, we take a more holistic approach to automation.
✅ Integration first
PROCESIO is an Integration Platform as a Service (IPaaS). We connect systems seamlessly, allowing data to flow across your tech stack without workarounds.
✅ Flexible workflows
Do you need to orchestrate processes across departments or adapt to new challenges? Our platform enables Business Process Modeling (BPM) and lets you build workflows that reflect your business’s operations.
✅ Scalable and fast
Whether you’re processing thousands of transactions or building on top of existing workflows, PROCESIO handles it with the speed and flexibility you need.
✅ Low Code, No Code, Full Code
Unlike RPA’s rigid design, we give users the freedom to choose their approach—drag-and-drop simplicity for non-technical users, or custom coding for developers who need precision.
✅ Breaking free from the RPA trap
The problem isn’t that RPA is useless. It’s that it’s often used as a hammer when the job calls for a scalpel. Businesses are sold on the promise of automation without understanding the trade-offs.
RPA isn’t the future of automation. It’s a tool for specific use cases, not a catch-all solution.
The future lies in platforms like PROCESIO that are versatile, scalable, and built for the complexities of modern business.
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If you need to automate workflows or integrate and orchestrate complex systems, let’s connect and discuss how PROCESIO can help.
Want to see how others have benefited? We invite you to visit the following article.If you think PROCESIO might be the right fit for your business, let’s schedule an intro call to explore your needs and discuss how we can collaborate to automate and simplify your processes.
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